HOW DO I BEGIN THE RESERVATION PROCESS?

You may begin by registering and making your initial deposit which will reserve your room and confirm your place on the 2020 DestinationNaturals Los Cabos trip.

WHAT ARE ACCEPTABLE FORMS OF PAYMENT?

Credit card and debit card payments are both acceptable. No gift cards.

IS MY DEPOSIT REFUNDABLE SHOULD I NEED TO CANCEL?

All payments are non-refundable and non-transferable. If you cancel for a Covered reason, submitting a claim for Travel Insurance is the only way to be eligible for a possible refund.  Travel Insurance is covered by a 3rd party.

CAN A ROOMMATE BE ASSIGNED TO ME?

Yes, a roommate will be assigned to you if you make that initial request via your reservation form online. In the event of a roommate’s cancellation, and you still want to attend the trip you have two options: 1) You can pay a higher, single room rate (canceled roommates payments are NOT-TRANSFERABLE to your new reservation.or 2) You will have to find a replacement. You are responsible for full trip amount and any cancellation fees unless a replacement is found.

IS THERE AN AGE REQUIREMENT FOR THIS VACATION?

You must be 19 years old or older.

WHAT SHOULD I BRING?

A travel checklist may be provided upon email request to info@travelbydesignny.com

WHAT TIME CAN I CHECK IN AT MY HOTEL?

Your check-in time is 3:00 p.m.

CAN I REQUEST AN EARLY CHECK-IN?

Early check-in requests may be sent to info@travelbydesignny.com. Once your request has been approved by the hotel, you will be notified by email.

SAFETY/MEDICAL

The safety of all guest are our top priority. Fortunately, there are not any safety issues to report at this time. Weather and safety will be monitored closely especially as we get closer to the date of travel. This information will be posted to the Facebook page as often as necessary.

FLIGHT DETAILS

The airport code for Los Cabos, Mexico is SJD. Flights are generally $400-$900 depending on your departure city. Apps and websites to watch for flights are Hopper, Google flights, Kayak, Skyscanner, Skiplagged and Momondo. You can create fair alerts. More flights will be released in the upcoming months.

Please free to email Jesse Denis any questions about flights.

TRANSFERS

Shared round trip transfers are included, and will be provided to and from the airport/hotel

TRIP PROTECTION

Travel Insurance can be purchased by the guest directly at www.insuremytrip.com

CANCELLATION

You may cancel at any time. All payments non-refundable and non-transferable.

IS A PASSPORT REQUIRED TO TRAVEL TO LOS CABOS ?

Yes. You are responsible for making sure you meet all of the entry requirements. https://travel.state.gov/content/passports/en/passports/forms.html

HOW EARLY SHOULD I ARRIVE TO THE AIRPORT PRIOR TO MY FLIGHTS DEPARTURE?

Arrive at the airport two-three hours prior for international travel. This allows time for parking, shuttle transportation, airline check-in, obtaining a boarding pass, and going through the security screening process.

WHAT IS GLOBAL ENTRY AND TSA PRE-CHECK?

This 5 year membership is a way to get expedited screenings once you arrive at the airport. It is in no way required for Saint Lucia, but it is an option for those who like convenience and who want to avoid long lines through TSA. Applications are typically processed between 2-6 weeks depending on your interview. Here’s the link to apply: https://www.cbp.gov/travel/trusted-traveler-programs/global-entry

WILL I HAVE PHONE/INTERNET COVERAGE?

Your mobile coverage is determined by your plan and service provider. Please call your provider and advise them of your travel plans to Los Cabos, and they will provide information regarding possible roaming charges and coverage details.

ARE THE ELECTRICAL OUTLETS THE SAME AS THE U.S. OR WILL I NEED TO BRING A TRAVEL ADAPTER?

Mexico operates on the same 110-volt current as the United States, so electrical adapters are not needed, sometimes you will need a 3 prong adapter, as many plugs here only havespace for the two prong plugs.

IS AIRFARE INCLUDED?

No. You are responsible for arranging your own travel accommodations to and from your original destinations.

WHICH AIRPORT DO I FLY INTO?

The airport code for Los Cabos is SJD.

WHEN WILL I RECEIVE A PAYMENT CONFIRMATION FOR MY DEPOSIT?

You will receive a receipt within 72 business hours (3 business days)  after your form is submitted.

DO MY ROOMATE AND I HAVE TO BOTH FILL OUT A FORM?

Yes